What Is the Exact List of Whitelisted Domains?
What Is the Exact List of Whitelisted Domains?
No, we don’t have pre-approved domains.
To register for our , share your callback URL so we can notify you there. This step is currently manual; we plan to upgrade this system in the future.
What Is the Specific IP Range or Proxy Traversal Configuration?
What Is the Specific IP Range or Proxy Traversal Configuration?
N/A, we can share the IP of our system which calls callback URL if need be
What Is the Webhook Transmission Protocol?
What Is the Webhook Transmission Protocol?
A POST call will be made to the webhook hosted by the Partner using the HTTPS protocol.
Is Webhook Configuration at the Partner Level?
Is Webhook Configuration at the Partner Level?
Yes, the Webhook URL should be configured at the Partner level during partner onboarding.
We currently do not support session-based webhook callbacks or similar configurations; webhook support is only for APIs and not for Web SDK.
Who Creates encounter_id When an Encounter Has Multiple Ambient Sessions?
Who Creates encounter_id When an Encounter Has Multiple Ambient Sessions?
The client is responsible for creating and managing the
encounter_id.
We support combining and generating the note based on the provided encounter_id. An can include multiple .What Are the Prerequisites and Steps to Get Started with Suki APIs?
What Are the Prerequisites and Steps to Get Started with Suki APIs?
- Obtain a developer platform test license (POC: Commercials team).
- Complete partner onboarding:
- Share required details for partner creation in our system → you will receive a (
partner_id). - Let us know the unique identifier you will use in the OAuth 2.0 token to identify the user ().
Example: user_id, email_id, sid, pid, etc. (need not be actual id from your system, can be hash value as well) - Provide your endpoint for accessing your public key.
- Test authentication with Suki.
- Share required details for partner creation in our system → you will receive a (
What Is the Basic Flow for Getting Started with Suki Ambient APIs?
What Is the Basic Flow for Getting Started with Suki Ambient APIs?
Here’s a minimal flow for your reference:
/login → /session/create → /context (optional) → /stream → /endThis flow automatically triggers note generation.Either:- Use
/statusto poll the note generation status, then call /content to retrieve the note. - Receive a notification through our webhook.
What Happens on Long Calls (Longer Than 30 Minutes)?
What Happens on Long Calls (Longer Than 30 Minutes)?
As long as the stream is active, there is no upper limit on call duration. The
system allows a maximum pause of 30 minutes during the streaming. If you
get disconnected and then rejoin, or lose the WebSocket connection, Suki stitches
the sessions together using the same session ID.
Although there is no strict lower limit, Suki needs a minimum amount of data to generate recommendations. For calls shorter than 1 minute, Suki may not have enough meaningful data/information to provide accurate recommendations and returns empty content. The session will be marked as skipped.